INDEPENDENT AIR CONDITIONING FOR THE MIDLANDS
Air conditioning,
installed by people
who treat your
property
properly.
Cooling in summer, efficient heating in winter. Premium air conditioning for homes and businesses across the Midlands, from a company that turns up when it says it will, works cleanly and finishes the job properly.
- No obligation survey booked within 24 hours
- Independent, Midlands based
- Electrical work and installation, all in-house
Residential
For your home
Bedrooms you can actually sleep in. Home offices that don't turn into greenhouses by lunchtime. Loft conversions, extensions and garden rooms made comfortable all year round.
- Discreet, quiet units chosen to suit the room
- Heating in winter as well as cooling in summer
- Electrical work and installation both in-house
- Floors and furniture protected, every visit
- Your home left cleaner than we found it
No obligation, no pressure, no sales pitch on the doorstep.
Commercial
For your
business
Offices, retail units, salons, gyms, server rooms and hospitality spaces. Specified properly, installed around your trading hours, and supported once we've handed over.
- Heat-load assessment and system specification
- Out-of-hours and phased installation to limit downtime
- F-Gas compliant work and manufacturer-backed warranties
- Electrical work and installation both in-house, one point of contact
- Efficient heating in winter as well as cooling in summer
- Planned maintenance and servicing contracts
Specification support for developers, architects and main contractors too.
One call, and it's sorted.
No separate electrician to chase, no gap between the electrical work and the installation. We do both in-house, so there's one team responsible for the whole job, start to finish.
Every visit follows the same standard,
whether it's a bedroom or a
boardroom.
Our company standards aren't a poster on the wall. They are the minimum we expect from anyone representing Bastell, on every site, in every home, every time.
Before
We arrive ready
- Clean Bastell uniform, proper introduction
- The day's work explained clearly
- Floors and furniture protected
- Clean overshoes worn where appropriate
- Any noisy drilling flagged before it starts
During
We respect the home
- Disposable earplugs offered, not thrust at you
- Tidy, careful pipework and electrical work
- Clear communication if anything changes
After
We leave it better
- Working area vacuumed, surfaces wiped
- All protection and packaging removed
- Floors, walls and furniture checked
- A final walk-through before we go
We will not be the cheapest quote you get. We will be the company that turns up when it says it will, works cleanly, and finishes the job properly.
We install air conditioning. We don't leave your house looking like a building site.
Every Bastell vehicle carries a standard Home Protection Kit. It isn't an optional extra we bring out for show homes. It is part of every job, on every visit.
Home protection isn't an upsell.
It's standard on every Bastell job, from the first visit.
From first enquiry to a cooler home,
in five straightforward steps.
No pressure and no jargon, just a clear next step at every stage.
Free home survey
We visit, assess the space and talk through what you actually want the room to feel like. No obligation.
A clear, tailored quote
A straightforward quotation for the right system for your home, not the one that's easiest to sell.
Installation day
The Bastell Standard, start to finish: protected floors, tidy work, and your home left as we found it.
Handover
We show you how everything works before we leave, and you know exactly who to call if you need us.
Aftercare & maintenance
Ongoing servicing to keep your system running well, long after the installation team has gone.
Got a room or a premises that's unbearable by mid-afternoon?
We can survey within 24 hours.
Bedrooms
A room you can actually sleep in during a heatwave
Home offices
No more working from a greenhouse by lunchtime
Loft conversions
Often the hottest room in the house, made liveable
Commercial spaces
Comfortable customers, comfortable staff, all day
The obvious bit, done properly
Quiet, fast, even
cooling, with none of
the noise or draught of a
portable unit.
A properly specified system cools the whole room evenly, rather than blasting cold air at whoever is sitting nearest it. It runs quietly enough to sleep through and reaches temperature in minutes, not hours.
We size and position every system for the room it is going into, not the cheapest unit that will technically fit, so it actually copes on the hottest day of the year rather than just the average one.
Ask us about cooling your spaceNOT JUST FOR SUMMER
The same system
heats your rooms too,
and does it efficiently.
Most people think of air conditioning as a summer purchase. A modern heat pump system works both ways: it cools in summer and heats in winter, and it does the heating far more efficiently than electric radiators or plug-in heaters.
Because these systems move heat rather than generate it, they typically deliver around three units of heat for every unit of electricity they use. That makes them a sensible option for warming a room you cannot heat well otherwise, like a loft conversion, a garden room, an extension or a shop floor, without extending the central heating system to reach it.
Year round
Cooling in summer, heating in winter, from one system
Efficient
Roughly three units of heat per unit of electricity used
Targeted
Heat only the rooms you use, when you use them
Practical
Ideal for loft rooms, extensions and garden offices
Areas We Cover
Air conditioning
across the Midlands.
Bastell installs across the Midlands, covering homes and businesses throughout Warwickshire, Worcestershire, the West Midlands and surrounding areas.
Being local means we can get to you quickly for a survey, keep to the times we promise on installation day, and come back out just as easily if you ever need us afterwards.
Explore the areas we coverBased in the Midlands.
Able to survey within 24 hours of enquiry.
ABOUT BASTELL
Two friends who got tired of hearing how
badly trades treats people.
Bastell was started by Sam Bastow and Ian Ellis, who between them had heard the same stories far too many times. The installer who never called back. The quote that arrived three weeks late. The mess left behind in someone's living room.
What we actually care about: Being too hot or too cold in your own home, or in the place you work every day, is miserable. Fixing that is genuinely satisfying work, and we think the people paying for it deserve to be looked after properly while it happens. So we built Bastell around the bit most people complain about: turning up when we say we will, explaining things clearly, working cleanly and finishing the job properly.
Sam Bastow
Customer enquiries, bookings and communication
Sam is the first person you speak to and the last to sign off your job. He handles every enquiry, manages the booking process and makes sure communication is clear throughout.
Ian Ellis
Technical lead, surveys and installation quality
Ian brings the technical and electrical contracting experience. He leads system design, carries out surveys and is responsible for installation quality on every job.
Respect
We're being invited into somebody's home. We treat the customer, their time and their property accordingly, every visit.
Reliability
If we say we'll call, we call. If we say 8am, we arrive at 8am. Reliability isn't a nice-to-have. It is part of the product.
Relentlessness
We're never satisfied with standing still, constantly improving how we serve customers and how we install.
Get your free survey
booked within 24 hours
Tell us a little about the space and we'll be in touch to arrange a convenient time to survey your home, usually within a few hours, always within one working day.
Your survey request has been received.
Thank you for considering Bastell. We'll review your details and contact you shortly to discuss your requirements and arrange your free survey.